Privacy Policy

Learn how we collect, use, and protect your personal information.

Last updated: 11/30/2025

1. Introduction

At PXGTOPUP, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gaming top-up services.

2. Information We Collect

Personal Information

  • Name and contact information (email, phone number)
  • Payment information (credit card details, billing address)
  • Account credentials and preferences
  • Game account information for top-up delivery

Usage Information

  • Website usage patterns and interactions
  • Transaction history and purchase behavior
  • Device information and IP addresses
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and processing top-up services
  • Processing payments and transactions
  • Customer support and communication
  • Account management and security
  • Improving our services and user experience
  • Legal compliance and fraud prevention
  • Marketing and promotional communications (with consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With payment processors to complete transactions
  • With game publishers to deliver top-ups
  • With service providers who assist in our operations
  • When required by law or legal process
  • To protect our rights and prevent fraud
  • With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of sensitive data in transit and at rest
  • Secure payment processing with PCI DSS compliance
  • Regular security audits and vulnerability assessments
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response and breach notification procedures

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Required for basic website functionality
  • Performance Cookies: Help us understand how visitors use our site
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used for targeted advertising (with consent)

You can control cookie settings through your browser preferences.

7. Third-Party Services

Our website may contain links to third-party services. We are not responsible for the privacy practices of these external services. We recommend reviewing their privacy policies before providing any personal information.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is typically retained for 7 years after account closure for tax and legal compliance purposes.

9. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access and review your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your personal information
  • Restrict or object to data processing
  • Data portability and transfer
  • Withdraw consent for marketing communications
  • Lodge complaints with data protection authorities

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Privacy Officer: privacy@pxgtopup.com
General Inquiries: support@pxgtopup.com
Phone: +1 (555) 123-4567
Address: 123 Gaming Street, Digital City, DC 12345